Terms and conditions
Knitters & Friends sells digital knitting patterns.
After purchasing the digital pattern, you will receive an email with a link to download the pattern in PDF-file.
The knitting patterns are for personal use only. The patterns or products made with the pattern must not be copied, sold, or shared in any way.
Contact: hello@knittersandfriends.com
Knitters and Friends Oy
Business ID: 3491131-2
ADDRESS AND EMAIL INFORMATIONS
Please make sure, that you give the correct email address, when placing an order. If the email address provided is incorrect, you will not receive an order confirmation or your download links.
ORDER CONFIRMATION
Upon order completion you will receive an order confirmation to the email address you have given.
If you do not receive this order confirmation, please contact us at hello@knittersandfriends.
PAYMENT
Knitters & Friends accepts payment with payment cards, credit cards and PayPal.
All given prices on the website are incl. VAT.
Prices on the website are shown in euros.
Payments to Knitters & Friends are processed through a secure payment server that encrypts all information using an SSL protocol, which means that your data is safe and secure and cannot be read or accessed by third parties.
DELIVERY
All patterns are digital files. You will receive a download link shortly after the payment. Check carefully that you give the correct email address in your order to receive the file.
RIGHT OF CANCELLATION FOR DIGITAL PRODUCTS
There is no return policy for digitally delivered knitting patterns. When purchasing digital products/patterns, you agree upon checkout that there is no 14-day cancellation period for the digital products.
PERSONAL INFORMATION
Noora Uusitalo and Henni Lind are on behalf of Knitters & Friends responsible for processing the company's processing of personal data. We process data on personal data in accordance with statutory provisions (GDPR).
PAYMENT SERVICE PROVIDER
Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.